Root Cause Analysis Training
Root Cause Analysis Training
One-day course to help you identify root causes, document RCA effectively to support compliance and continuous improvements.
Recognition
BRCGS Approved Training
Format
Classroom · Virtual
· In-house
Duration
One Day
7:00am–3:00pm
Locations
Australia-wide
Awarded
BRCGS Certificate
Investment
A$687 / person
COURSE OVERVIEW
BRCGS Root Cause Analysis Training Overview
Food Professionals are often faced by problems or non-conformities that requires attention, Root Cause Analysis (RCA) and appropriate actions. When problems are not investigated properly, teams often fix symptoms instead of causes. That wastes time, increases repeat issues, and weakens confidence in corrective action.
Delivered by Food Surety in Virtual Classroom and Classroom training for professionals Australia-wide, this one-day root cause analysis training helps food industry professionals thoroughly understand the purpose of RCA, apply proven RCA methods more effectively, and document findings in a way that supports stronger decision-making and support stronger compliance, corrective action, and continuous improvement.
This root cause analysis certification is of great value to those working with any GFSI recognised certification programmes like BRCGS, FSSC22000, SQF, IFS as well as varied customer standards.
The training uses active learning and case study-based exercises to encourage critical thinking and show how sites can apply root cause analysis in practice.
Participants are assessed by exam at the end of the course. This course forms part of the BRCGS Professional recognition programme.
Why Food Surety Root Cause Analysis Training?
Repeated problems are not uncommon!
Repeated non-conformities can harm brand’s reputation too and increase food safety compliance cost.
Become a problem solver!
Learn and practice problem solving and root cause analysis process that helps you preventing issues from happening again.
BRCGS Training and certification
Food Surety is a BRCGS Approved Training Partner and the course certificate is an official BRCGS certificate.
What you’ll learn in this RCA course:
- Define root cause analysis
- Understand the difference between symptoms and root cause
- Understand the role and importance of RCA in compliance with the BRCGS Standards
- Explore common methods used to undertake RCA
- Perform Root Cause Analysis (RCA) and document it more effectively
What’s included in this course?
Learning methods
- Pre-course reading
- Presentation and workbook
- Practical exercises
- Discussions
- Links and resources
Who is it for?
- Technical managers and technical personnel
- Quality managers and quality personnel
- Internal auditors
- Manufacturers
- Consultants
- Retailers
Assessment
- Work-based RCA Course Assessment with a 75% pass mark.
Certificate of Achievement
Completing this course you achieve BRCGS Certificate of Achievement.
Investment
Course investment
This Root Cause Analysis course for food industry professionals is aimed at helping them solve problems and preventing them from happening again.
This investment is a winning investment and it is going to save your organisation a lot of time, money and effort.
The real cost of compliance is the cost of non-compliance.
Per person
A$687
Group & in-house rates available
Upcoming Root Cause Analysis Training Dates & Enrolment
Root Cause Analysis Training
Thu. 10 Sep. 2026
7:00am to 3:00pm (AEST)
Total price: A$687
Root Cause Analysis Training
Wed. 01 July 2026
7:00am to 3:00pm (AEST)
Price: NZ$1,450 +GST
Root Cause Analysis Training
Fri. 14 Aug. 2026
7:00am to 3:00pm (AEST)
Total price: A$687
Showing 3 of 3 courses
Learn from experienced food industry professionals.
Ray Haddad
Ray is the Principal Trainer & Managing Director at Food Surety Limited. He has worked in the food industry in quality assurance roles, auditing, consulting, training, instructional design, workplace assessment and as an advisor in international food safety projects. This varied experience has given him a depth of understanding of the needs and the pain points among the different parties in the food industry.
Since 2007, Ray has built a proven track record conducting hundreds of audits including external third-party certification audits as an auditor/verifier recognised by the New Zealand Ministry for Primary Industries (MPI). In addition, he has trained thousands of food professionals from government agencies, NGOs, academia and businesses across the whole supply chain from farm to fork and across the different sectors, not only in New Zealand but in Southeast Asia and the Middle East.
Ray is driven by food professionals’ experiences of light bulb moments and breakthroughs in their thinking. He enjoys supporting them protecting food for all.
Susannah Roelofsz
Susannah Roelofsz is a Senior Trainer & Technical Specialist at Food Surety. She holds a Master of Science in Microbiology and brings 25 years of experience across scientific research, laboratory services, food manufacturing, food safety and quality auditing, training, and technical leadership.
Susannah has conducted numerous first-, second-, and third-party audits, delivered extensive industry training, and worked closely with stakeholders across the food supply chain to strengthen compliance and capability.
She is a third-party certification auditor for BRCGS, regulatory, and customer standards, with extensive practical experience across the food industry in New Zealand and Australia.
TRUSTED BY LEADING FOOD INDUSTRY BRANDS & ORGANISATIONS
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Good to know
Frequently asked questions
What is the BRCGS Root Cause Analysis course?
This is a one-day BRCGS course designed to help participants understand root cause analysis, why it matters, and how to perform and document it more effectively.
Who should attend this Root Cause Analysis training?
It is suitable for retailers, consultants, technical managers and personnel, quality managers and personnel, auditors, and manufacturers.
What will I learn in this course?
You will learn how to define RCA, distinguish symptoms from root cause, understand the role of RCA in compliance, explore common RCA methods, and perform and document RCA more effectively.
Is this course available online?
Yes. BRCGS lists the course in both Classroom and Virtual Course formats, and Food Surety can position it for Virtual Classroom and Classroom delivery Australia-wide.
Investing in your RCA Training will be one of your best investments!